Terms of Service
Please read these terms carefully before using our services.
Last updated: December 2024
Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Products and Services
Dallas Pallets provides pallet sales, purchasing, repair, recycling, and transportation services. All products are sold as-is and described according to our grading system. Prices are subject to change based on market conditions.
Orders and Payment
Orders are subject to availability and confirmation. Payment terms will be established at the time of order. We reserve the right to refuse service to anyone for any reason.
Delivery
Delivery times are estimates and not guaranteed. Risk of loss transfers to the buyer upon delivery. Customers are responsible for providing accurate delivery information and ensuring access for delivery vehicles.
Returns and Refunds
Due to the nature of our products, returns are handled on a case-by-case basis. Please inspect all pallets upon delivery and report any issues immediately. Contact us within 24 hours of delivery for any concerns.
Limitation of Liability
Dallas Pallets shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the products.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.
Contact
For questions about these terms, please contact us at:
[email protected]
Frequently Asked Questions
Key points about our terms, payment expectations, liability, and how updates are handled.
What do your terms cover?
Our terms outline service expectations, payment conditions, intellectual property, privacy references, and liability limits.
How are quotes and pricing handled?
Quotes detail grades, sizes, quantities, and delivery terms. Pricing may adjust with market changes but is confirmed before work.
What payment terms do you offer?
We offer standard payment terms for approved customers and will outline due dates, methods, and any late-fee policies.
How do you handle cancellations?
Cancellations should be communicated as early as possible; some orders may incur fees if materials or routing are already committed.
Who owns content on the site?
All website content, branding, and assets are owned by Dallas Pallets and protected by intellectual property laws.
How is liability limited?
Terms define limits on indirect or consequential damages and outline remedies tied to the specific services provided.
Which laws govern your terms?
Our services and website terms are governed by applicable Texas and U.S. laws.
How are disputes handled?
We aim to resolve issues directly; formal dispute resolution follows the processes outlined in our terms.
How do you address warranties?
Product and service warranties, if any, are specified in quotes or agreements; otherwise services are provided as described.
Can terms change?
Yes. We may update terms and will post changes on this page with an updated effective date.