Privacy Policy
How we collect, use, and protect your personal information.
Last updated: December 2024
Information We Collect
When you interact with our website, we may collect the following information:
- Name and contact information (email, phone number)
- Business information
- Location information (zip code, city)
- Information about your pallet needs
- Website usage data through cookies
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Provide our products and services
- Communicate with you about orders and deliveries
- Improve our website and services
- Send marketing communications (with your consent)
Information Sharing
We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our business, such as delivery partners and payment processors.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Cookies
Our website uses cookies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser.
Your Rights
You have the right to access, correct, or delete your personal information. Contact us at [email protected] for any privacy-related requests.
Contact Us
If you have questions about this privacy policy, please contact us at:
[email protected]
Frequently Asked Questions
Quick answers about how we collect, use, and protect your information.
What personal information do you collect?
We collect contact details and business information you provide in forms, plus basic analytics data to improve the site.
How is my information used?
We use it to respond to inquiries, provide quotes, schedule services, and improve our site and communications.
Do you share information with third parties?
We do not sell personal data. Limited sharing occurs with service providers who help us operate the site or fulfill services.
How is data secured?
We use industry-standard security practices and limit access to authorized team members who need the information to work.
Can I opt out of marketing messages?
Yes. You can unsubscribe from emails at any time or request removal from outreach lists.
Do you use cookies?
Yes. We use cookies for basic site functionality and analytics. You can manage cookies through your browser settings.
How long is data retained?
We retain information as long as needed to provide services and comply with legal obligations, then delete it when no longer necessary.
Can I request my data be deleted?
Yes. Contact us to request access, correction, or deletion of your personal information subject to legal requirements.
Do you collect payment information on the site?
No. We do not collect payment details through the website. Payment terms are handled separately with customers.
How are policy updates communicated?
We update the policy on this page and adjust the effective date when changes are made.