Our Team
Meet the dedicated professionals who make Dallas Pallets the trusted name in pallets.
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The People Behind the Pallets
Our team of 45+ dedicated professionals brings decades of combined experience in the pallet industry. From our warehouse floor to our customer service desk, every team member is committed to delivering excellence.
We're proud of our team's dedication, expertise, and commitment to serving our customers and community. Many have been with us for over a decade, which speaks to our positive workplace culture.
When you work with Dallas Pallets, you're not just working with a company - you're working with real people who care about getting the job done right.
Frequently Asked Questions
Questions about the people behind Dallas Pallets, our training, and how we support customers every day.
Who makes up the Dallas Pallets team?
Our team includes pallet technicians, quality inspectors, drivers, logistics coordinators, account managers, and support staff.
How do you train new technicians?
New team members complete safety training, grading standards education, repair techniques, and supervised on-the-job practice.
Do your drivers specialize in pallet freight?
Yes. Our drivers are trained on securement, dock coordination, and efficient routing specific to pallet transportation.
How do you maintain quality standards across shifts?
We use checklists, supervisor sign-offs, and random inspections to ensure pallets meet the requested grade every time.
Who should I contact for account questions?
Your account manager is your primary contact. If you do not have one assigned yet, our customer care team will route your request.
Do you have bilingual support?
Yes. We have bilingual team members available to support Spanish- and English-speaking customers.
How do you keep the team safe?
We enforce PPE, equipment inspections, lockout/tagout where applicable, and regular safety briefings on site and in the yard.
How do you schedule delivery crews?
Dispatch coordinates drivers based on order urgency, route efficiency, and customer dock availability to keep schedules reliable.
Are technicians certified for heat treatment?
Team members handling heat-treated pallets are trained on ISPM 15 compliance, stamping, and documentation procedures.
Can I meet the team before starting a program?
We welcome site visits and intro calls to align with your operations, tour our process, and meet the people who will support you.
Our Departments
Our team is organized into specialized departments, each playing a vital role in delivering quality service to our customers.
Operations
15 membersOur operations team ensures efficient processing, quality control, and timely fulfillment of every order. They manage our facility, oversee inventory, and coordinate all logistics.
Key Responsibilities:
- Inventory management and tracking
- Quality control inspections
- Order processing and fulfillment
- Facility maintenance and safety
Sales & Customer Service
8 membersDedicated professionals ready to help you find the right pallet solutions for your business needs. They build relationships and ensure customer satisfaction.
Key Responsibilities:
- Quote preparation and pricing
- Customer consultation
- Account management
- Issue resolution and support
Repair & Quality
12 membersSkilled craftsmen who inspect, repair, and ensure every pallet meets our quality standards. Their expertise extends pallet life and maintains our reputation.
Key Responsibilities:
- Pallet inspection and grading
- Board and stringer replacement
- Quality assurance testing
- Repair technique training
Transportation
10 membersProfessional drivers who ensure safe, timely pickup and delivery across the DFW metroplex. They represent our company on every delivery.
Key Responsibilities:
- Safe pallet transportation
- Delivery scheduling and routing
- Customer pickup coordination
- Vehicle maintenance oversight
Our Team Culture
At Dallas Pallets, we believe that great companies are built by great people. We foster a culture of respect, continuous learning, and shared success.
Every team member is valued for their contribution, and we invest in training and development to help our people grow. Many of our team members have been with us for over a decade - a testament to our positive workplace culture.
We work hard, but we also believe in work-life balance. Our team members have families and lives outside of work, and we respect that.
Safety is non-negotiable here. We provide comprehensive training and the right equipment to ensure everyone goes home safe every day.
What We Value
- Safety first in everything we do
- Continuous improvement mindset
- Teamwork and collaboration
- Customer-focused approach
- Integrity and accountability
- Pride in our work
Why Work at Dallas Pallets?
We offer more than just a job - we offer a career with a company that values its people.
Competitive Pay
We offer competitive wages and regular performance reviews with opportunities for raises.
Health Benefits
Medical, dental, and vision coverage for full-time employees and their families.
Paid Time Off
Vacation days, sick leave, and paid holidays to maintain work-life balance.
Training & Growth
On-the-job training and career advancement opportunities for those who want to grow.
Safety Focus
Comprehensive safety training and equipment to keep our team protected.
Team Environment
A supportive, family-like atmosphere where everyone is valued and respected.
A Day at Dallas Pallets
Early Start
Our operations team arrives to prepare for the day. Equipment is checked, orders are reviewed, and the facility is prepped.
Production Begins
The repair team gets to work on pallets, while the warehouse team starts pulling orders for delivery.
Deliveries Depart
Our transportation team heads out with the first wave of deliveries across the DFW metroplex.
Customer Service Opens
Our sales and service team begins taking calls, processing quotes, and helping customers with their needs.
Lunch Break
The team takes a well-deserved break. Our break room is a place to recharge and connect with colleagues.
Afternoon Operations
Incoming pallets are sorted and graded. More repairs are completed. Afternoon deliveries go out.
Day Wrap-Up
End-of-day quality checks, inventory updates, and preparation for the next day's orders.
Close of Business
Most team members head home. Night security ensures our facility and inventory stay safe.
Join Our Team
We're always looking for dedicated individuals to join our growing team. If you're interested in a career in the pallet industry, we'd love to hear from you.
What We Look For
- Strong work ethic and reliability
- Team player mentality
- Willingness to learn and grow
- Attention to detail
- Positive attitude
Send your resume to:
[email protected]